Thank you for shopping with us! If you are not completely satisfied with your purchase, we are here to help.
Return Window
You have 30 days from the delivery date to request a return.
Items sent back without a prior request will not be accepted.
Item Condition
Supplies must be unused, unopened, and in their original packaging.
Shipping Costs
Customers are responsible for return shipping fees.
Shipping costs are non-refundable.
If your item arrived damaged, we will provide a prepaid shipping label.
Refund Processing
We inspect all returns within 5 business days of arrival at our warehouse.
Approved refunds are credited automatically to your original payment method.
Bank processing times may take an additional 3 to 7 business days to appear.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
Report any shipping damage or incorrect items within 48 hours of delivery.
Email our support team with your order number and clear photos of the damage.